Terms and Conditions

Welcome to GalicianGifts.com online store. Please read the following terms and conditions ("The Terms and Conditions") before using this website. By using this website, the user ("you") accepts without limitation the Terms and Conditions set out below.

Your continued use of this site implies that you accept to be bound by Terms and Conditions. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.

 

Shipping and Delivery Information

When you place an order to purchase goods from the site, and we have approved your payment details, we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provided on your order form.


All of our products ship within 3 business days. We currently use the Spanish Postal Service for all our national and international customers. All these shipments are always registered items

 

Delivery Times (Delivery in the Spanish state)

Delivery should take between 1 days minimum to 5 working days maximum, from the date of despatch. Please allow at least 4 days to lapse before contacting our Customer Service department to track your goods.

 

Delivery Times (International Delivery - European Union)

Delivery should take between 3 days minimum to 21 days maximum from the date of despatch. Please allow at least 4 days to lapse before contacting our Customer Service department to track your goods.

 

Delivery Times (International Delivery - USA and Rest of the world)

Delivery should take 1 week minimum to 3 weeks maximum from the date of despatch. Please allow at least 4 days to lapse before contacting our Customer Service department to track your goods.

Important notice for US customers: Due to stricter mail security screening in the US, some parcels have been held in US customs for up to ten weeks. Please note that delivery of your parcel may be delayed for several weeks for the above reason. As frustrating as this is for both you and us, please understand that we have no control over current US customs and postal delays. By placing an order with us you will be deemed to have understood and agreed to these conditions.

 

Returns Policy

If for any reason you need to cancel or change your order that you place, please contact us for return instructions as soon as possible. You may return any item within 14 days of the date of despatch in its original condition (i.e. unused and unworn) for an exchange or refund of the price you paid for the item. Please note GalicianGifts.com will not pay for the cost of return postage unless the goods are faulty or damaged. When sending your return please use a recorded delivery service as we cannot be held responsible for goods not received.

 

Payment

We accept online payment in a secure environment by credit card. We currently accept Visa, MasterCard, American Express, most debit cards with either a Visa or MasterCard logo, Maestro, Solo, and PayPal. All transactions are shown in € Euro. GalicianGifts.com uses Brain Tree Secure Server Technology to handle all transactions and to ensure that all personal information is protected to the highest standards.


What if I don't want to pay by credit/debit card?

No problem! We do provide an alternative method of ordering by International Bank Transfer. Before you complete your order, you will be given the choice to pay by Bank Transfer. Choose the Bank Transfer payment option and you will be given our Bank details and the payment instructions.

Cash on Delivery (Only to the Spanish State)

For shipments within the Spanish State, we also accept payment on delivery. Before completing your purchase, you can choose the payment option “Cash on Delivery” when it appears on the screen. Please note that payment on delivery is two euros more expensive than paying by credit / debit card, paypal and bank transfer. Remember we can not ship with this service to Europe, America and elsewhere.

 

Taxes (VAT)

All prices quoted on this website are accurate at the time of publication and are quoted in Euro (€) and where appropriate are inclusive of sales tax (VAT as Value Added Tax) at the current rate.

VAT tax for EU customers

If your order is being sent to a member state of the EU then the selling price will include VAT at the current rate.


Tax-free shopping for non-EU customers

If your order is being dispatched to a destination outside the European Union (EU), then your sales tax will be zero. Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.

 

Disclaimer & Limitations of Liability

In GalicianGifts.com we pay the utmost attention to ensure that you receive the best service possible and that all the information published on this website are correct and up to date

To the extent permitted by law, we shall not be liable to you for any direct, indirect or consequential delay, loss or damage and we shall have no liability to you for any direct or consequential delay or loss that is caused by any event or circumstance beyond our reasonable control.

While GalicianGifts.com takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

The entire liability of GalicianGifts.com under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

GalicianGifts.com will notify users of any material changes to the Terms and Conditions by publishing a notice of such changes on the home page of this website.

 

We hope that you enjoy your purchase from GalicianGifts.com